TERMS AND CONDITIONS

These Terms and Conditions (“Terms”) govern your use of the services provided by ComplyGraph LLC (“we,” “us,” or “our”), including our website at https://complygraph.com and any related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Services.

Questions or concerns? If you have any questions about these Terms, please contact us at support@complygraph.com.

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES

ComplyGraph provides a comprehensive compliance platform that helps organizations manage regulatory requirements, risk assessments, and compliance documentation. Our Services include:

• Compliance knowledge base and documentation tools
• AI-powered compliance assistance and insights
• Risk management and assessment tools
• Regulatory tracking and monitoring
• Compliance reporting and analytics
• Integration with existing compliance workflows

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice to users.

2. ELIGIBILITY AND REGISTRATION

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete registration information
• Maintain the security of your account credentials

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. USER ACCOUNTS AND RESPONSIBILITIES

When using our Services, you agree to:

• Provide accurate, current, and complete information
• Update your information promptly when it changes
• Use the Services only for lawful purposes
• Comply with all applicable laws and regulations
• Not share your account credentials with others
• Notify us immediately of any security concerns

You are solely responsible for the content you upload, create, or share through our Services and for ensuring that such content complies with applicable laws and regulations.

4. ACCEPTABLE USE POLICY

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services for any commercial purpose without our written consent
• Reverse engineer, decompile, or disassemble our software
• Collect or harvest personal information of other users

We reserve the right to investigate and take appropriate action against any user who violates this Acceptable Use Policy, including suspension or termination of access to the Services.

5. INTELLECTUAL PROPERTY RIGHTS

Our Rights: The Services and their original content, features, and functionality are owned by ComplyGraph LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services for your internal business purposes.

User Content: You retain ownership of any content you create, upload, or submit through our Services. By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Services.

You represent and warrant that you have all necessary rights to grant us this license and that your content does not infringe upon the rights of any third party.

6. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. You can review our Privacy Policy at any time by visiting https://complygraph.com/privacy-policy.

We are committed to protecting your data and maintaining compliance with applicable data protection laws, including but not limited to GDPR, CCPA, and other relevant regulations.

7. ARTIFICIAL INTELLIGENCE SERVICES

Our Services may include AI-powered features and tools designed to assist with compliance tasks and provide insights. When using these AI features:

• AI-generated content is provided for informational purposes only
• You should review and validate all AI-generated content before relying on it
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content
• AI features are not a substitute for professional legal or compliance advice
• You remain responsible for ensuring compliance with applicable laws and regulations

Important Disclaimer: Our AI services are designed to assist with compliance tasks but should not be considered as legal advice. Always consult with qualified legal or compliance professionals for matters requiring legal interpretation or advice.

8. DISCLAIMERS AND LIMITATIONS

Service Availability: We strive to provide reliable and continuous access to our Services, but we do not guarantee that the Services will be available at all times. We may temporarily suspend or discontinue the Services for maintenance, updates, or other reasons.

No Legal Advice: Our Services are designed to assist with compliance management but do not constitute legal advice. You should consult with qualified legal professionals for specific legal matters.

Third-Party Content: Our Services may contain links to third-party websites or content. We are not responsible for the accuracy, completeness, or reliability of any third-party content.

AS-IS Basis: The Services are provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ComplyGraph LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Damages resulting from the use or inability to use our Services
• Damages resulting from unauthorized access to or alteration of your data
• Any other damages arising from your use of the Services

Our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ComplyGraph LLC and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or upload to the Services

This indemnification obligation will survive the termination of these Terms and your use of the Services.

11. TERMINATION

By You: You may terminate your account and stop using our Services at any time by contacting us or deleting your account through the Services.

By Us: We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• At our sole discretion for any other reason

Upon termination, your right to use the Services will cease immediately. We may delete your account and any associated data, subject to our data retention policies and applicable laws.

12. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California.

Class Action Waiver: You agree that any arbitration will be conducted on an individual basis and not as a class action or other representative proceeding.

Small Claims Exception: Notwithstanding the above, either party may bring claims in small claims court if the claims qualify for such court.

13. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the “Last updated” date at the top of these Terms
• Notify you of significant changes via email or through the Services
• Post the updated Terms on our website

Your continued use of the Services after any changes to these Terms constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you should discontinue using the Services.

14. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

We will respond to your inquiries as soon as reasonably possible.